Lutey's Flower Shop

Reviews about Lutey's Flower Shop

• Linda Hansen

  Oct, 12 2018
  ★ ☆ ☆ ☆ ☆
  Ordered a balloon bouquet delivery for a date about a month in advance. They promised that ordering so far in advance was ok. I then found out 2 weeks later they had delivered the order (2 weeks early). They then tried to tell me that I had asked for the earlier date, when in fact we had had a very long discussing about the date 1 month out and I had asked if they were SURE there would be no mix up / issue. I was very upset they covered their tracks by telling me I had messed up the dates. The recipient had their retirement date set for 1 day and 1 day only - never any other day. No way I could have mixed it up. They then offered to re-deliver, which I canceled. UPDATE: they now offered to cancel and refund me, and apologized. I greatly appreciated that...

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